Choose One of Our Plans Below
WordPress Website Maintenance
Choose Your Plan
Take the stress out of maintaining your website each month. We take care of all that for you and you get priority email support if anything does arise.
Pay in Full
12 Month Plan
Pay for a full year of website maintenance so you don’t have to worry. Renews yearly.
Pay in Full
6 Month Plan
Take care of your website maintenance for 6 months. This plan will renew every 6 months.
Pay Monthly
12 Month Plan
Pay month to month for your website maintenance. You will get an invoice each month.
Pay Monthly
6 Month Plan
Pay month to month for your website maintenance. You will get an invoice each month.
How it Works
* Special rates offered for clients with multiple websites. Please reach out for more details to hello@thoroughfaredesign.com.
For our website maintenance plans, our design team will handle maintaining your website so you can focus on what you do best. The maintenance plans will include:
- Maintenance + Updates Completed 1st Week of Each Month
- Monthly WordPress, Theme, Plugin, & PHP Updates
- Monthly Backup of the Website
- 1-Hour of Troubleshooting on Errors that Occur From Updates
- Priority Email Support, replies in 1-2 business days.
Step 1 - Maintenance + Setup
Once you’ve chosen your website maintenance plan, we will begin sending you monthly maintenance reports at the beginning of each month.
Step 2 - Updates + Backup Completed
A website backup will be created before running updates. Afterwards, all the website updates that are safe will be completed on the first week of each month. Also, a monthly maintenance report will be sent.
Step 3 - For Custom Retainers
For custom retainers, you will have a designated folder to submit your additions each month. All additions must be submitted to Designer by 25th of the previous month. Additions will be completed on the 4th day of the following month.
Step 4 - Ongoing Support
If at any time you notice issues with your website or have questions regarding maintenance or additions that were completed, we are available via email and will respond in 1-2 business days.
FAQ
Why do I need website maintenance?
Monthly maintenance will be needed for your website. If we aren’t taking care of this, it will be an item that still needs to be kept up with. With our offerings, this keeps the task off your plate.
How do payments work with maintenance?
If you choose a pay-in-full option, your package will be paid as one payment upfront. If you choose a monthly option, an invoice will be sent to you each month.
How do I know my maintenance was completed?
Every month after your website maintenance is completed, our team will send out a detailed report to you, which showcases all of the updates that were completed for the month.
What if I have two websites?
If you have two website designed by our team, we would be more than happy to offer you a special rate if you were to decide to have both websites on a maintenance plan with us. Reach out to hello@thoroughfaredesign.com.
Are zoom or phone calls included?
Priority email technical support is included with every maintenance plan. However, Zoom sessions and phone calls are charged additionally if they are needed.
What if I need additional items?
If you need additional brand or website items outside of your website maintenance plan, definitely let us know. We would be happy to chat further.
What's not included in the maintenance plans?
The items not included in with the maintenance plans are: Brand Photography, Stock Imagery, Written Content, Website Page Additions, Brand Collateral Additions, Web Hosting + Domain Renewal, Custom Email, Email Marketing, Copywriting, Plugin Costs, Payment Gateway, Client Management System, and Raw Design Files.